Paloma Clinical

Operations software for care delivered beyond the hospital.

Referrals, orders, scheduling, charting, staff readiness, billing and survey preparation, in one place. $499/month per agency, with every Clinical capability included.

Book a demo Create your agency

Used most deeply today by home infusion and healthcare staffing agencies; built for home health, infusion suites, specialty pharmacy nursing, private duty nursing and VA Community Care too. Medicare home health is coming soon. Care settings →

Or explore the demo agency with synthetic data and no card.

The first screen of a patient chart in Paloma Clinical: the patient, allergies and code status, the open items requiring attention, primary diagnosis, current therapy, care team, next visit and recent activity. — The patient chart, as the agency sees it: allergies and code status, what is open, the governing order, the care team, next visit and recent activity. A real Paloma Clinical screen from the demo agency; the patient is synthetic and every name, address and number shown is fictional. Select the image to open the complete screen.

Agency administration is a desktop workflow. Want to see Paloma on a phone? Explore the Mobile Product Tour →

What Clinical does

Six parts of the work, one record.

Referral intake

AI reads the referral packet and proposes the patient, orders and prescriber. Your intake staff confirm what becomes the record.

Upload the referral as it arrives
AI document reading proposes the patient, orders and prescriber
Staff confirm before anything becomes part of the chart
The source document stays with the record

Orders and pharmacy workflows

Pharmacy orders, their revisions and their signatures, tracked from receipt to the visits they authorise.

Each order and each revision kept, not overwritten
Prescriber signature status on every order
Visits tied to the order that authorises them
Visit documentation returned to the referring pharmacy

Scheduling

Turn current orders into visits. See licence and competency status before assigning a nurse.

Single visits and multi-day courses
Find nearby eligible nurses
Check staff readiness before assignment

Nurse charting and DON review

Nurses chart the visit where it happens. The Director of Nursing reviews, returns for correction, or approves.

Infusion visit notes built for the field
A DON review queue for every submitted note
Notes can be returned to the nurse for correction

Workforce readiness

One workforce file for every nurse, so you know who is cleared to work today and what expires next.

Licences, certifications and competencies in one file
Expirations surfaced before they block a visit
A clear answer to "who can I send?"

Billing and survey tools

Invoice the pharmacy from reviewed visits, keep statements current, and prepare for survey every day instead of the week before.

Pharmacy invoices and statements from reviewed visits
Payments recorded; corrections preserve the original record instead of overwriting it
Survey Binder and Survey Simulator, limited to authorized administrative roles

Billing and revenue cycle

From reviewed care to payment.

Certified visits are priced from the contract that governs them and become pharmacy invoices. Anything that cannot be billed names its blocker and its owner; receivables, statements, payments, factoring and reconciliation sit beside it.

The Billing overview in Paloma Clinical: visits ready to bill, billing blocked with each blocker and its owner, open receivables, payments collected, the month from care completed to invoices sent, and statements per pharmacy.

Agency administration is a desktop workflow. Want to see Paloma on a phone? Explore the Mobile Product Tour →

Workforce readiness

One file per clinician, from application to start-visit cleared.

Hiring, onboarding, competencies, licence and credentials, expirations and clinical work live in one workfile. Readiness is computed from what is on file, so “who can I send?” has an answer before the visit is scheduled.

The first screen of an employee workfile in Paloma Clinical: employment status, assignment readiness, portal access, the hiring-to-clearance chain and the items still open, above the first cards of the file. — A nurse’s workfile: applied, reviewed, offer, hired, onboarding, staffing eligible, assignment ready and start-visit cleared. Licence, certifications and expirations are beneath: select the image to open the complete file. A real Paloma Clinical screen from the demo agency; the employee is fictional.

Agency administration is a desktop workflow. Want to see Paloma on a phone? Explore the Mobile Product Tour →

Find Staff

Know whether your team can cover a referral before you scramble.

When a referral comes in, Paloma turns the care requirements, schedule and service area into a staffing need. Find Staff checks your current workforce for people who are eligible, ready, available and nearby—so you can see who can cover the patient before starting a new recruiting search.

Paloma understands the needFrom the referral or the patient’s current order: the therapy and route, how often, where the patient is, and which disciplines your agency permits for that kind of care.
Your team is checked firstEvery clinician is checked against the same readiness Paloma enforces at scheduling—licence, required credentials and clearance—then ranked by availability, skills on file and distance.
Straight into schedulingChoose a ready clinician and the visit opens with the patient and clinician already filled in. Anyone not ready shows exactly what is missing.

Find Staff open beside a patient chart in Paloma Clinical: the staffing need derived from the current order, the agency’s own eligible staff first, then Paloma Talent prospects near the patient with Call, Email and Invite to apply. — Find Staff opens beside the chart. The need comes from the current order; your own eligible staff are checked first; with Paloma Talent, the same need expands to prospects near the patient. Prospects’ licences read “not verified” until your agency verifies them. Synthetic patient, fictional prospects.

Agency administration is a desktop workflow. Want to see Paloma on a phone? Explore the Mobile Product Tour →

Also included

Included for every Clinical agency.

No feature tiers. These come with Paloma Clinical at no extra charge.

Patient managementOne chart per patient with orders, visits, documents and history.
UB-04 claimsIncluding VA Community Care claims. For administrators and billing staff.
Survey BinderAssemble survey evidence. Limited to authorized administrative roles.
Survey SimulatorRehearse a survey before it happens. Limited to authorized administrative roles.
Daily Compliance BriefA daily summary of what needs attention. Your agency turns it on.
Referral source analyticsSee where your referrals come from.

Pricing

Simple pricing. No feature tiers.

Clinical is $499/month per agency. Add Talent with Clinical for $999/month—no placement fee when you hire.

Paloma Clinical

$499/month per agency$4,990/year per agency

Save $998 — two months freeSwitch to Annual and save $998

The complete Clinical product. Every Clinical capability included.

Referral intake with AI document reading
Orders and pharmacy workflows
Scheduling
Nurse charting and DON review
Workforce readiness
Billing and survey tools

Create your agency

$499 charged at checkout. Renews monthly.$4,990 charged at checkout. Renews annually.

Prefer help? Book a guided demo

Paloma Clinical + Talent

$999/month per agency$9,990/year per agency

Save $1,998 — two months freeSwitch to Annual and save $1,998

Run the care and find the clinicians to deliver it. When a patient needs staffing, search from the patient chart: your own eligible staff first, then Paloma Talent prospects near the patient.

Everything in Paloma Clinical
Find Staff from the patient chart: your own eligible staff first, then Paloma Talent prospects near the patient
Call, email or invite prospects straight from the staffing search; no patient-identifying details leave your agency
No placement fee when you hire through Paloma Talent under this plan

Create your agency

$999 charged at checkout. Renews monthly.$9,990 charged at checkout. Renews annually.

Prefer help? Book a guided demo

Paloma Talent on its own has no monthly fee: a placement fee is earned only when a candidate we introduced accepts your offer. No hire, no fee. See Paloma Talent →

Pricing details and questions →

See your workflow in Paloma.

Explore the live demo agency now, or book a guided demo around your own referrals, pharmacies and staff.

Explore the demo agency Book a demo

The demo agency uses synthetic data, no card · create your agency when you are ready (first month charged at checkout)